Home/Service & refunds
Service & refunds

Need help with a machine?

Lost money, item stuck or machine not working? We'll make it right quickly.

Two easy ways to reach us

1

Call us first: 248-720-4295

The fastest way to get help. Mon–Fri 9am–5pm; leave a message after hours and we'll call back.

2

Scan the QR sticker

Every Jihanki machine has a QR sticker. Scan it with your phone camera to report an issue — it tells us exactly which machine needs attention.

Report an issue

Thanks — we're on it!

Your report was received (demo). Our team will follow up shortly. For urgent issues call 248-720-4295.